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Renee K. Jensen

CHIEF EXECUTIVE OFFICER: operations

Renee is an executive leader and performer with over 19 years of experience developing and leading strategic transformation, innovation, change management, and optimization efforts for healthcare organizations. An expert in public hospital district operations and integrated healthcare systems, she is a trusted and effective leader who values transparency and exhibits the ability to implement cultural change and drive financial results.

Recognition & Awards

  • Washington State Hospital Association WHPAC Most Valuable PAC Player (2014, 2019)

  • Washington State Hospital Association Joe Hopkins Award (2015)

  • Washington State Hospital Association Community Health Leadership Award (2013)

  • Washington Rural Health Association Leah Layne Memorial Healthcare Leadership Award (2013)

  • Washington Hospitals Workers Compensation Top Performer

Education

  • Master of Healthcare Administration
    University of Phoenix, Phoenix, AZ

  • Clinical Laboratory Scientist
    Sacred Heart Medical Center, Spokane, WA

  • Bachelor of Science, Biology, Chemistry
    Eastern Washington University, Cheney, WA

Experience

Chief Executive Officer
Snoqualmie Valley Hospital
Nov 2020 to Present

Senior Vice President, Chief Administrative Officer – Superintendent
EvergreenHealth, Kirkland, WA
May 2017 to Sept. 2019

Provided direction for all matters related to EvergreenHealth Monroe and system oversight for Laboratory and Diagnostic Imaging service lines.  Created a Community Advisors program to assist in strategic planning for hospital.  Reported to two boards and CEO; locally elected PHD board and appointed joint operating board.

EvergreenHealth is an integrated healthcare system consisting of two public hospital districts, 13 primary care centers, and five urgent care locations.

Key Contributions

  • Reduced patient complaints by 40%, improved patient satisfaction from 54% to 60%, increased recovery center admissions by 30%, and increased total operating revenue per FTE by over 5% for EvergreenHealth Monroe, resulting from successful integration efforts between Kirkland and Monroe.

  • Oversaw transition from regionally provided laboratory services to LabCorp.

  • Increased market share capture in the Snohomish County service area by over 5% and increased days cash in Monroe from two to 39 in less than two years.

Chief Executive Officer – Superintendent
Summit Pacific Medical Center, Elma, WA
Aug. 2007 to May 2017

Reported to the Board and provided direction and guidance for all matters related to the leadership and operations of the Hospital District.  Healthcare leader designated to the board for the Cascade Pacific Action Alliance ACH to convene, advise and implement a regional pilot project to support the Washington State innovation plan.

Summit Pacific Medical Center is a Public Hospital District licensed for 24 beds, consisting of acute care hospital, level IV trauma center, full-spectrum outpatient services, and three rural health clinics.  Gross revenue of $60M.

Key contributions

  • Led successful turnaround from operating loss of $880K in 2007 to Modern Healthcare’s 13th most profitable Critical Access Hospital in the nation in 2009, with a 17% operating margin and operating income of $1.5M.

  • Significantly increased gross patient revenue from $6.6M to $60M.

  • Achieved EBIDTA of 7% in 2013 with the opening of a new hospital and $800K of startup expense.

Earlier Roles

Associate Administrator/Quality Improvement Director (2005 – 2007), Columbia County Health System, Dayton, WA
Laboratory Manager (2002 – 2005), Columbia County Health System, Dayton, WA
Medical Technologist (2000 – 2002), Columbia County Health System, Dayton, WA
Medical Technologist II, Evening Shift Supervisor (2000 – 2002), Providence St. Mary Medical Center, Walla Walla, WA